Conditions of sale

Service of gourmet rides

  1. The order form is only valid on the date and time indicated. Only purchase orders that have received a confirmation by message or email will be accepted.
  2. All rides must be booked at least 3 days before the desired date for the activity.
  3. In case of cancellation less than 2 days before the set date, the Ardennaise Gourmande will be entitled to claim all the reserved services.
  4. Each ride must be paid upon receipt of the confirmation on the account BE........ or by cash deposit at the address of the activity.
    In case an invoice is required, the customer must specify it at the time of your reservation and make the payment upon receipt of the invoice by email.
    In case of late payment, the Ardennaise Gourmande reserves the right to increase the invoice of late fees.
  5. All our prices are TVAC.
  6. Rides, simple or gourmet, are done with respect for the animal. A break may be necessary in case of hot weather for example.
  7. Rides involve a certain risk inherent to the nature of the activity. The customer, by formalizing his order, accepts the nature of this risk. The activity consisting of a simple or gourmet chariot ride will take place if the weather conditions allow. In case of cancellation for weather reasons, the ride will be postponed or exchanged for a gift voucher valid for 6 months.
  8. The bench carriage can accommodate up to 6 adults per ride. Any request for variation of this number will be subject to the agreement of L'Ardennaise Gourmande.
  9. The Ardennaise Gourmande is in no way responsible in case of loss or theft that could take place at the starting point of the walk or on the course.
  10. Passengers are required to respect certain rules of etiquette. We ask our customers to respect the equipment and various accessories available during the ride. We also ask customers to respect our horse by avoiding threatening or frightening gestures when boarding and disembarking.
  11. It is strictly forbidden to smoke on board the Ardennaise Gourmande bench carriage.
  12. The prepared menus are announced at the time of booking; no changes can be made after confirmation.
  13. It is essential that the customer arrives at the time indicated on the order confirmation. No refund will be given in case of no-show or late arrival of more than 30 minutes.
  14. In case of payment in cash the same day, the ride and no-show of customers, the Ardennaise Gourmande can pursue and claim the ride reserved for customers.